Why eResidentCare?
Our solution is designed to reduce the complexity of care management, making it easier for staff to document, track, and manage important resident information. eResidentCare brings medication management, daily documentation, care plans, assessments, incidents, and reporting together in one easy-to-use platform.
Designed for both single-location providers and growing multi-location organizations, eResidentCare focuses on practical technology that simplifies everyday workflows, improves visibility, and gives staff more time to focus on resident care.
Our Vision
Our vision is to make better care technology accessible to residential care organizations of all sizes. We believe documentation, medication management, and daily care workflows should be simpler – not more complcated.
By combining easy-to-use care management tools with practical AI and automation, our goal is to reduce administrative work, improve visibility, and give care teams more time to focus on the people they serve.
Our Mission
At eResidentCare, our mission is to simplify care management for Assisted Living, Group Homes, Memory Care, Behavioral Health Residential programs, and other residential care settings.
We provide an easy-to-use, cloud-based platform that supports care teams in their daily work – from managing medications and assessments to documenting care, creating care plans, and maintaining organized resident records.
We understand the everyday challenges care providers face, and we are committed to continually improving eResidentCare as those needs evolve. That means responsive customer support, practical product enhancements, and technology designed to make the work easier – not add to it.
About the Founder
eResidentCare was founded by Doreen Arlandson with a simple goal: create care management software that works for the people who use it every day From the beginning, eResidentCare has been shaped by conversations with care providers and the real-world challenges they face managing resident documentation, medications, care plans, and daily operations. Doreen remains actively involved in the direction of eResidentCare, working closely with customers and the development team to identify opportunities to simplify workflows, introduce practical new technology, and continue improving the platform as the needs of residential care providers evolve..
Company Information
eResidentCare is a software service and brand operated by Software Solutions Associates, LLC, a U.S.-based company providing software solutions for assisted living and residential care facilities. All references to “we,” “our,” or “eResidentCare” refer to Software Solutions Associates, LLC.
How We Support Our Customers
eResidentCare uses established technology and support platforms to help provide a secure, reliable experience for our customers. Our platform is hosted on Google Cloud infrastructure, which provides security and compliance capabilities designed to support workloads involving protected health information. For customer assistance, we use Freshdesk to organize and track support requests so questions and issues can be followed through to resolution,
How can we assist you?
We are here to help you with any questions or concerns you may have. Send us an email at sales@ssa-llc.net or give us a call at 612-293-1127.